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Subscription refund helper

Forgot to cancel? Find the official place to ask for a refund.

1. Who charged you?
2. Did you (or someone in your family) sign up for it?

Answer both and you’ll see where to go.

Nobody can promise a refund. Each company decides, and asking soon after the charge helps.

How it works

  1. Pick who charged you.
  2. Say whether you signed up.
  3. Follow the official steps.

Good to know

  • Nobody can promise a refund. Each company decides, and asking soon helps.
  • Cancel too, so it doesn’t charge again.

Questions

How do I get a refund from Apple for a subscription?

Sign in at reportaproblem.apple.com, tap I’d like to, then Request a refund. Pick the reason and the subscription, then Submit.

Can I get a refund if I forgot to cancel?

Sometimes. It depends on who billed you, your country and how long ago it was.

Sources: support.apple.com/118223 · support.google.com/googleplay/answer/2479637 · support.google.com/googleplay/answer/2850369

Next time, know 3 days before

3 days and 1 day before. Free for 3 subscriptions, Pro covers the rest. iPhone app, coming soon.

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