Checked How to cancel Netflix
Go to netflix.com/cancelplan and sign in. Tap Cancel, then Finish Cancellation, and keep the confirmation email. Deleting the Netflix app doesn’t cancel it.
Pick how you pay
On Netflix’s website
Cancel → Finish Cancellation and keep the email
Open Netflix’s page ↗Through Apple
Your statement says APPLE.COM/BILL. Cancel in iPhone Settings.
Show me howYour phone or TV company
No cancel option? Someone else bills you. Cancel with them.
Show me how
Have this ready
- The email you use for NetflixCheck your inbox for receipts
- The card it chargesHandy if you have two accounts
How to cancel Netflix on the website
- Open netflix.com/cancelplan in Safari and sign in
- Tap Cancel
- Tap Finish Cancellation and keep the email
Netflix stopped new sign-ups through Apple years ago, but older ones may still be billed by Apple. If your statement says APPLE.COM/BILL, cancel on your iPhone instead.
How to cancel Netflix if Apple bills you
Signed up in the iPhone app? Then Apple may bill you. Your statement says APPLE.COM/BILL.
- Open Settings on your iPhone.
- Tap your name, then Subscriptions.
- Tap Netflix, then Cancel Subscription.
No cancel button? Your phone or TV company may bill you
No cancel button on that page? A partner bills you, like your phone, internet or TV company. Netflix shows which one under Membership on netflix.com/account. Cancel with them.
How to check you cancelled Netflix
Netflix emails you a confirmation. Your Payment History shows the date your account closes.
What happens after you cancel Netflix
- Your access
- You can keep watching until the end of the billing period you paid for.
- Your stuff
- Netflix keeps your viewing activity, ratings, account details and game saves for 24 months after your account closes, so it's all there if you come back.
- Refunds
- Netflix's terms say payments aren't refunded, and there's no refund or credit for a part-used month.
Not sure yet? Pause instead
Just want a break? Netflix lets you pause for 1 month at a time, up to 3 months in total. You can't watch while paused. Not on the Basic plan or some payment methods, like gift cards and some partners.
Netflix cancellation questions
Does deleting the Netflix app cancel it?
No. Netflix says signing out or deleting the app doesn't cancel your account. You have to finish the cancel steps.
Do I get a refund if I cancel Netflix?
Netflix's terms say no refunds or credits for part of a month. You keep watching until the period ends instead.
Why was I charged after cancelling Netflix?
Netflix says you, or someone using your account, may have restarted it by accident.
I pay for Netflix through Apple. How do I cancel?
Check Membership and Billing on your Netflix account. If there's no cancel option there, you cancel through Apple in iPhone Settings.
If I come back later, are my profiles still there?
Yes, if you restart within 24 months. Netflix keeps your viewing activity, ratings and game saves for that long.
What Netflix costs
| Plan | Price | A year |
|---|---|---|
| United Statesbefore sales tax · checked · help.netflix.com | ||
| Standard with ads | $8.99 a month | $107.88 |
| Standard | $19.99 a month | $239.88 |
| Premium | $26.99 a month | $323.88 |
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