Checked How to cancel Prime Video
For a Prime Video-only plan, open primevideo.com/settings in Safari and sign in. Tap Your Account, then End Subscription, and confirm. If Prime Video came with Amazon Prime, cancel your Prime membership instead.
Pick how you pay
On Prime Video’s website
the Your Account tab → End Subscription and confirm
Open Prime Video’s page ↗Through Apple
Your statement says APPLE.COM/BILL. Cancel in iPhone Settings.
Show me howYour phone or TV company
No cancel option? Someone else bills you. Cancel with them.
Show me how
Have this ready
- The email you use for Prime VideoCheck your inbox for receipts
- The card it chargesHandy if you have two accounts
How to cancel Prime Video on the website
- Open primevideo.com/settings in Safari and sign in
- Tap the Your Account tab
- Tap End Subscription and confirm
Channels you added inside Prime Video can be billed by Apple. Cancel those at least 24 hours before they renew.
How to cancel Prime Video if Apple bills you
If you signed up in the Prime Video iPhone app, Apple bills you, and Amazon can’t cancel it for you.
- Open Settings on your iPhone.
- Tap your name, then Subscriptions.
- Tap Prime Video, then Cancel Subscription.
No cancel button? Your phone or TV company may bill you
Billed by Apple or another company? Cancel where you signed up.
What happens after you cancel Prime Video
- Refunds
- Prime Video's terms: cancel a Prime Video-only plan within 3 business days of signing up (or of a trial turning paid) and you get your fee back, minus the value of what you used. Later than that, you only get it back if nothing was watched since the last charge.
Prime Video cancellation questions
Does cancelling Prime Video cancel Amazon Prime?
End Subscription is for a Prime Video-only plan. If Prime Video came with Amazon Prime, you cancel Prime itself: under Prime Membership, pick Edit on Amazon.
How do I cancel a channel I added in Prime Video?
Go to Account & Settings, then Subscriptions, find the channel and pick Cancel (it may say Withdraw). Your end date shows on the confirmation screen.
My channel is billed through Apple. Is there a deadline?
Yes. Cancel at least 24 hours before it renews, or you may be charged.
Do I get a refund when I cancel a channel?
No. Amazon says cancelling a channel doesn't refund earlier charges.
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