Support
Email support@ditchsubs.app. We read every message and usually reply within a day.
My reminders aren’t arriving
- Open iPhone Settings → Notifications → Ditch and make sure Allow Notifications is on.
- Check Focus: if a Focus mode is on at your reminder time (9:00 unless you changed it), reminders can be silenced. Add Ditch to the allowed apps.
- In Ditch, open Settings and tap “Send me a test reminder”. It should arrive in about 5 seconds.
- A subscription needs a next charge date to get reminders. Free covers 3 subscriptions; Settings → Which subscriptions shows which.
How do I restore Pro on a new iPhone?
Sign in with the same Apple Account, open Ditch → Settings → Ditch Pro → Restore purchases.
How do I cancel Ditch Pro?
iPhone Settings → your name → Subscriptions → Ditch → Cancel Subscription. Cancel at least 24 hours before it renews. Nothing you added gets deleted; reminders go back to 3.
Will I lose my list if I change phones?
Your list lives on your iPhone. Before you switch, use Settings → Your data → Export as spreadsheet (CSV) to save a copy. iCloud backup is coming to Pro.
A cancel guide or price is wrong
Email support@ditchsubs.app with the service and what you saw. We re-check it on the service’s own page and update the page.
Can I get a refund?
Apple handles all payments, so refunds go through Apple: reportaproblem.apple.com.