Checked How to cancel Dropbox Plus
Open dropbox.com in Safari and sign in. Tap your avatar, then Manage account, and tap Cancel plan at the bottom. No Cancel plan button means you bought it in the iPhone app, so cancel in iPhone Settings.
Pick how you pay
On Dropbox Plus’s website
your avatar, then Manage account → Cancel plan at the bottom and confirm
Open the help page ↗Through Apple
Your statement says APPLE.COM/BILL. Cancel in iPhone Settings.
Show me howThrough Google Play
Google Play → Subscriptions → Dropbox Plus → Cancel.
Show me howYour phone or TV company
No cancel option? Someone else bills you. Cancel with them.
Show me how
Have this ready
- The email you use for Dropbox PlusCheck your inbox for receipts
- The card it chargesHandy if you have two accounts
How to cancel Dropbox Plus on the website
- Open dropbox.com in Safari and sign in
- Tap your avatar, then Manage account
- Tap Cancel plan at the bottom and confirm
You drop to Basic (2 GB). If you’re over that, syncing stops.
How to cancel Dropbox Plus if Apple bills you
If you signed up in the Dropbox iPhone app, Apple bills you, and Dropbox can’t cancel it for you.
- Open Settings on your iPhone.
- Tap your name, then Subscriptions.
- Tap Dropbox Plus, then Cancel Subscription.
How to cancel Dropbox Plus on Android (Google Play)
- On your Android device, go to subscriptions in Google Play.
- Select Dropbox.
- Tap Cancel subscription.
- Follow the instructions.
No cancel button? Your phone or TV company may bill you
No Cancel plan button? You bought it in the iPhone app, so Apple bills you. Cancel in iPhone Settings.
How to check you cancelled Dropbox Plus
Look for an email called "Dropbox Plan will not renew". On dropbox.com, Billing shows "Plan downgrade scheduled".
What happens after you cancel Dropbox Plus
- Your access
- You keep your paid plan until the end of the billing cycle, then switch to free Dropbox Basic. No more charges.
- Your stuff
- Basic has 2 GB. Over that, you may not be able to sync, upload or share, and Dropbox may delete files to get you under.
- Refunds
- In most cases Dropbox payments aren't refunded. In the EU, UK or Turkey, cancel within 14 days of buying for a refund.
Dropbox Plus cancellation questions
Will I lose my files if I cancel Dropbox?
Not straight away. Over 2 GB, syncing and uploads may stop. Stay over the limit and Dropbox may delete files you own.
Does deleting the Dropbox app cancel it?
No. It doesn't cancel your plan or delete your account.
I don't see a Cancel plan button.
You probably bought it on your phone. Cancel through your phone's app store instead.
What Dropbox Plus costs
| Plan | Price | A year |
|---|---|---|
| United Statesbefore sales tax · checked · dropbox.com | ||
| Plus (billed monthly) | $11.99 a month | $143.88 |
| Plus (billed yearly) | $119.88 a year | $119.88 |
Did this work? Yes, it worked · No, something changed
