Checked How to cancel Costco
Online you can only turn off auto-renew. Sign in at costco.com, go to Account → Renew Membership and remove the card set for Auto Renew. For a full cancel with a refund, go to a membership counter or call 1-800-774-2678.
Pick how you pay
On Costco’s website
Remove the card set for Auto Renew → Check that it says Auto Renew is off
Open Costco’s auto-renew page ↗Your phone or TV company
No cancel option? Someone else bills you. Cancel with them.
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- The email you use for CostcoCheck your inbox for receipts
- The card it chargesHandy if you have two accounts
How to cancel Costco on the website
- Sign in at costco.com, then go to Account → Renew Membership
- Remove the card set for Auto Renew
- Check that it says Auto Renew is off
Do it at least 2 business days before your renewal month starts.
These steps are for costco.com in the US.
No cancel button? Your phone or TV company may bill you
Want a refund or a full cancel? Ask at a warehouse membership counter, or call 1-800-774-2678.
What happens after you cancel Costco
- Your access
- Turn off Auto Renew and your membership just runs out at the end of your membership year.
- Refunds
- Costco's guarantee: it will cancel and refund your membership fee at any time if you're not happy.
Costco cancellation questions
How do I cancel Costco and get my money back?
Go to any warehouse membership counter for an immediate refund, or call Member Services at 1-800-774-2678.
I turned off Auto Renew late. Will I be charged?
Within 48 hours of the renewal date, your card will likely be charged. Costco says it refunds that charge within two business days.
When does Costco charge the renewal?
Once a year, on the first day of your renewal month.
What Costco costs
| Plan | Price | A year |
|---|---|---|
| United Statesbefore sales tax · checked · costco.com | ||
| Gold Star | $65.00 a year | $65.00 |
| Executive | $130.00 a year | $130.00 |
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